This Privacy Policy specifies the rules of processing and using personal data obtained from you online at https://zenacosmetics.pl/ (hereinafter referred to as the “Website”) KBEAUTY PRO Sp. z o.o. with its registered office in 02-009 WARSZAWA, ul. Al. Nieodległości 235/237, 7 (hereinafter referred to as the “Online Shop”).

This website and the services offered are operated by:
KBEAUTY PRO Sp. z o.o.
ul. Al. Nieodległości 235/237, 7
02-009 WARSZAWA
NIP: 7010970011
REGON: 38552164000000
KRS: 0000826537

The Data Administrator is Oleksandr Selivanskyi.

We have developed the website in such a way as to ensure we collect as little data from you as possible. It is possible in principle to visit our website without entering any personal data. The processing of personal data is only necessary if you decide to use certain services or to buy/order goods (e.g. using the contact form). In doing so, we make sure at all times that we only process your personal data in accordance with a legal basis or consent given by you. We adhere to the provisions of the General Data Protection Regulation (GDPR), applicable from 25.5.2018, and the relevant applicable national regulations and other special legislation on data protection.

Declaration of consent

By using the forms we provide, registering an account in the Store and in the process of using the Store, including making purchases, you hereby give your consent to collect the personal data you provide and process it as indicated in this data protection policy. You may withdraw this consent at any time with effect for the future by providing us with a relevant statement. However, please note that it is no longer possible to use our service without your consent. To withdraw, please use the above methods of contact (in that instance, please state your name, email and postal address).
Providing personal data by the Customer is voluntary, however, the lack of consent to the processing of personal data by the Store may prevent the Store from providing services electronically and making purchases by the Customer in the Store.

Purpose and legal basis of personal data processing. We process personal data required to legitimise, perform or process our service offering using Article 6, section 1b GDPR as our legal basis. If we use external service providers as part of commissioned data processing, the legal basis for the processing shall be Article 28 GDPR.

Upon placing the order, the Customer agrees to the processing of his personal data necessary for the implementation of electronic payments related to the order via the DotPay platform. If you choose the delivery method using the “DPD” delivery service, the personal data of customers will also be processed by DPD Polska Sp. z o.o with headquarters in Warsaw, Mineralna 15 (02-274), in order to provide services by DPD Polska Sp. z o.o

Personal data collected and processed

We only collect and process your personal data when it is freely provided by you with your knowledge e.g. by completing forms, placing orders or sending emails.
This initially concerns the following data in the forms provided:
General contact information:

• First Name
• Surname
• Telephone number
• Email address
• Street
• House number
• Postcode
• Town/city/country
• Message

Zena order:

• First name
• Surname
• Telephone number
• Email address
• Street
• House number
• Postcode
• Town/city/country

Zena user account:

• First name
• Surname
• Email address
• Password

The personal data you provide and the content thereof shall remain exclusively with us. We shall only store and process your data for the purposes stated above. Any use beyond the indicated purpose requires your express consent.

Personal data is processed for the following purposes:

• due to the necessity to perform a sales contract based on an order placed in the Store by the Customer;
• in connection with the registration of the Customer’s account in the Store;
• in connection with handling complaints and returns resulting from the concluded sales contract;
• for technical and statistical purposes of the Store;
• for marketing purposes (including newsletter);
• in order to se nd the newsletter, including commercial information, after the prior consent of the client.

The Store Owner is entitled to disclose personal data administered by him only to entities authorized under applicable law.

The information contained in the access logs may contain various data, e.g. IP address. The store uses them only for technical purposes. The store reserves the right to share the data referred to here with entities authorized under specific provisions (e.g. law enforcement authorities).

The Store uses cookies, i.e. small text files sent to the Customer’s computer, which contain information necessary for the proper functioning of the Store, in particular the authorization process.
No personal data is processed or stored using cookies. More on this subject in the Cookies Policy.